تاخییر ovh در تحویل سرورهای سری جدید

[mohamad2314]

شما که زحمت کشید متن تیکتی هم که گفتن مشکل پی بوده و مشکل حل کردن بزارید شاید منظور ها درست نمی رسه و برداشت درست نمی کنید یا نمی کنند.

این جواب هایی که بعد تایید کردن تیکت مشکل به ما دادن

Dear customer, Thereafter checking your server I have noticed it did 3 hard reboots during the last 3 days, thus, would you please confirm via this ticket whether I can plan an intervention on your server to update the BIOS. The intervention could be launched from Monday to Friday (between 08:00am and 08:00pm) during which the server remains unreachable. Regards, Arafet.

The intervention on ns308131.ovh.net has been completed.

This operation was closed at 2013-09-04 05:13:19

Here are the details of this operation:
Server check
Date 2013-09-04 0443, antoine.beauventre made Server
check:
server freezed
hard reboot
bios checked and ok
bios 1202 a jour


بعد از این هم همه تیکتهارو زمانی که سرور داون هست جواب نمیدن بعدشم که سرور دوباره hard reboot میکنند بالا میاد میگن همه چیز درسته هیچ مشکلی سرور نداره اینم تیکت صبح که زدم بعد راه اندازی دوباره سرور که جواب دادن:
From : Rabeb
For: ss125664-ovh
Date: 2013-09-05 10:18:09
Dear customer,

I have just verified that your server is currently
up and running.
It responds to pings.
Your services are also open:
PORT STATE SERVICE
22/tcp open ssh
80/tcp open http
110/tcp open pop3
143/tcp open imap
427/tcp open svrloc
443/tcp open https
554/tcp filtered rtsp
902/tcp open iss-realsecure
1863/tcp filtered msnp
5050/tcp filtered mmcc
5989/tcp open unknown
8000/tcp open http-alt
8100/tcp open unknown

If you suspect that this could be a hardware issue,
you can put your server on the rescue pro mode
http://help.ovh.co.uk/RescueMode
and check the status of all of your machine's
components (discs, RAM, CPU).

Best regards,
Rabeb T