Dear Customer,
Unfortunately, Funio will cease to provide services to you on November 20th 2013.
The information provided below is a means to ease the process as much as we can and to help you act as quickly as possible to avoid website et email services unavailability. For other services (domain names, SSL certificates, Funio-Cakemail), you will receive another email notification within the next few days with further instructions. To confirm the list of products and services Funio was providing you, which will be closed on November 20th 2013, please connect to the customer hub (hub.funio.com). Beyond this date, Funio will not be allowed to provide any services to you whatsoever.
Web Hosting Account:
You need to make IMMEDIATE arrangements with another service provider to meet your business and Web hosting needs prior to November 20th 2013. All software, data and other content must be removed from all Funio servers by this date.
Funio will not store any of your software, data and other content beyond this date. At midnight of the termination date, your software, data and other content will be deleted from our servers and will cease to be available. Funio will not retain any backups of your data.
It is of the most critical importance that you start taking steps IMMEDIATELY to prepare for this transition.
You will receive a refund (if applicable) for the prepaid period you had made to Funio (or iWeb) that goes beyond the termination date. We will respect your original payment method, therefore credit card holders should expect refunds shortly. Other payment methods might require a bit more time to process but will be issued quickly.
If you have any questions in regards to this notice, if you need assistance with the backup of your data and software, or if you need assistance with the transition to another provider before November 20th 2013, please contact customer care at
contact@funio.com.
Regards,
Funio.com
contact@funio.com