Caro دان شده ؟

[KamranOnline]

جناب میرزاخانی اگه ممکنه به دیتاسنتر بفرمایید به جای دادن خسارت به کاربران، هزینه خسارت رو صرف بهبود امکانات شبکه کنند. چون اگه قرار باشه هر دفعه خسارت بگیریم و دان تایم داشته باشیم این خیلی مسخره می شه !

به نظر من خیلی بهتر می شه که تمرکز اصلی دیتاسنتر به بهبود وضعیت شبکه باشه، چون قرار نیست ما فردا دیتاسنتر رو عوض کنیم و جای دیگه منتقل بشیم و بگیم که یه پولی هم از دیتاسنتر گرفتیم و روی دیتاسنتر جدید دیگه دان تایم نخواهیم داشت.

[smartieuser]

Email from Caro.
Hello,

At approximately 3:15am EST (GMT-5) Caronet Managed Hosting DC3 experienced a large power surge. Since we have multiple power feeds in to the facility, our incoming power is governed by a Critical Buss Synchronizer. Some event, as of yet undetermined, during the surge damaged the device that governs the redundant power to our facility and, because of the danger of mixing feeds from two different AC power sources, the device activated a Emergency Power Off (EPO).
Within 8 minutes, our onsite electrician was diagnosing the issue. Once Safety was checked, the damaged regulator was bypassed and power restored via a single source backed up be generator.
At this time, we have few details to work with but are continuing to gather information. The decision was made, in the field, and per our operating procedure, to continue the EPO as the extent of damage and potential for catastrophic failure was too high for us to restore single source with generator backup power while still on battery.
We realize for the data center of our stature, any outage is inexcusable. We accept full responsibility for the performance of our system.
At this point, service should be restored as we continue to diagnose the problem. As more information becomes available, we will distribute an update.

Again, please accept our apologies for this inexcusable error.
Regards,
Caronet Managed Hosting Support


Noah Cain
Caronet Managed Hosting
Technical Support

[Mohsen]

دوباره دان شده؟

[be099]

DATE: 02/01/2011

START TIME: 02/01/2011 00:00 EST

ESTIMATED COMPLETION TIME: 02/01/2011 13:00 EST

ESTIMATED DURATION: 120 Minutes

SERVICES/EQUIPMENT: CMH Core Network Upgrade

TYPE OF WORK: Upgrade

PURPOSE OF WORK: Capacity Increase / Topology Changes

LOCATION OF WORK: Charlotte [DC3/XB1]

IMPACT OF WORK: None/Brief Outage

قبلش ایمیل زده بودن