باز شدن تیکت به وسیله ایمیل

[Online24]

برایkayako

Tickets can be raised by end-users using an intuitive and customizable support desk interface, or directly by e-mail

Ticket and e-mail management - Kayako helpdesk software, support desk software

قسمت E-mail management و E-mail parser rules رو مطالعه کنید .

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نمیدونم کجا اشتباه کردم

مشکل همینه !