Discussion Notes
Support Staff Response
Thank you for your prompt response to our request. Unfortunately, the attachment provided was not the identification requested to complete this verification process. Please ensure that the documentation provided is a legitimate, current government-issued photo ID, driver’s license or passport. The image(s) provided must be clear, legible, unaltered and must identify the owner of the payment method used.
Upon receipt of the requested documentation, we will re-evaluate the status of your account. We thank you in advance for your cooperation and apologize for any inconvenience this may cause.
Sincerely,
Verification Office
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