سلام
خدمت دوستان ظاهرا این بار مشکل از دیتاسنتر رد هست تیکت هایی در این رابطه دادیم که :
1-2-
hello dear redstation
last night all range of redstation ips in iran has been block from your router
what is the problem?
why blocked iran ip from redstation
what should i do??!
thnaks
regardsبراشون تریس رو ارسال کردیم و در جواب گفتن:Thanks for your ticket.
Can you provide some information regarding this such as pings or trace routes.
Kind Regards,
Steve Hamber
Front Line Support Engineer
3-و چند دقیقه قبل تیکت رو اپدیت کردن:
Thanks for your response.
I have forwarded your information into our networking team to investigate. I will update you again when I have a response from them.
If we can assist further please do not hesitate to ask.
Kind Regards,
Paul Townley
Front Line Support Engineer
4-ظاهرا در روت تا ایران یک شرکت هندی داره ای پی ایران رو دراپ میکنه که رداستیشن پیگیر این موضوع هستHi Sajjad
Thanks for your patience.
We have contacted the supplier that is dropping the packets to your server to try and resolve this issue.
We will update you again if we receive any more information from them.
Kind Regards,
Paul Townley
Front Line Support Engineer
منتظر جوابشون هستم و شما رو مطلع خواهم کرد