صحبت من با پشتیبانی
کد:
16:47
Hi there
Zelda has joined the conversation
16:47
You (change name)
16:47
I'm Ahmad from iran
Zelda
16:47
Hello, how can we help?
You (change name)
16:48
i was see your ad in twitter and share it in to wht.ir
webhostingtalk.ir
for iranian webmaster
but when any people register in your site
them not login and go their dashboard
this system is free live chat but iranian people can not use it
http://www.webhostingtalk.ir/showthread.php?t=143169
Zelda
16:52
Hi are they installing the widget code to their websites?
You (change name)
16:52
it's webhostingtalk link and you can translate it from google translator
Zelda
16:53
Have they received an activation emails and activated their accounts?
You (change name)
16:53
yes ofcourse
Zelda
16:54
May I have some sample sites URL where they have installed the chat widget?
You (change name)
16:54
sure
http://www.xxxxxxx.ir
just my customer can not use it when use real ip
Zelda
16:56
The chat widget is showing on our end
You (change name)
16:56
yes it is show for you because you dont use ir ip
iran ip
Zelda
16:57
Have they tried clearing their browser's cache and cookies?
You (change name)
16:57
yes just show me and my customer when i use ***
I think your system block iran ip range
Zelda
16:59
I don't think we did. As we are available worldwide
i suggest to please email support@tawk.to with a screenshot, this explanation of the issue, and the dev team will look in to it.
You (change name)
16:59
Ok
So thanks for your help and support and sorry for my bad english
Zelda
17:00
You are most welcome.
You (change name)
17:00
Have a good time
Zelda
17:00
Not a problem :)
Thanks for the chat, pop back in if we can assist with anything else.
Have a good one :)