Thank you for contacting us. This is an automated response confirming the receipt of your ticket. One of our agents will get back to you as soon as possible. For your records, the details of the ticket are listed below. When replying, please make sure that the ticket ID is kept in the subject line to ensure that your replies are tracked appropriately.
Ticket ID: WKY-854801
Subject: plz help me my license not work
Department: Billing
Priority: Medium
Status: Open
You can check the status of or reply to this ticket online at:
https://helpdesk.buycpanel.com/index...ticketid=38289
Here are some recent news articles published by BuycPanel.com:
1. WHMCS and SolusVM Now at BuycPanel
https://helpdesk.buycpanel.com/index...&group=default
2. BuycPanel Licensing Module for WHMCS (v1)
https://helpdesk.buycpanel.com/index...&group=default
Kind regards,
BuycPanel.com
Priority Customer Service Team
E-Mail:
sales@buycpanel.com
Phone: 877-759-2783
Fax: 877-797-1802
cPanel License Price Information
-----------------------------------
Common Website Links
-----------------------------------
The cPanel and WHM Manual:
BuycPanel Support Documents
Update Billing or Pay Your Invoice:
https://billing.buycpanel.com/
Change your CPanel License's IP Address:
https://www.buycpanel.com/changeip.php
Setup a PayPal Subscription:
https://www.buycpanel.com/subscription.php
Request a CPanel Install:
https://www.buycpanel.com/requestinstall.php
-------------------------------------------------
Common Questions and Answers
-------------------------------------------------
***HOW DOES THE CPANEL LICENSE WORK?***
The CPanel license is tied to your server's main base IP Address. You can purchase a license here
www.buycpanel.com/order.php
***HOW SHOULD I PREPARE MY SERVER FOR CPANEL?***
cPanel should be installed on a blank server with a fresh operating system install. We recommend installing the Fedora Core or centOS operating system. cPanel makes many changes to your system including downloading needed packages and configuring them for you. Because of the considerable amount of changes that cPanel will make to the system, you need to reformat your machine to ensure a CLEAN STATE of the system, with no user data or custom installations on it. The suggested method of uninstalling the software is to reformat the server.
PARTITIONING - The following partitions are recommended prior to installing cPanel:
* 1 GB /tmp
* Remaining space to /
See
https://www.buycpanel.com/requestinstall.php for more information.
***MY SERVER SAYS "INVALID LICENSE FILE"***
If you have a invalid cpanel license after you change the hostname, we suggest you log in as root via ssh and run this command from the ssh prompt /usr/local/cpanel/cpkeyclt
***HOW DO I SET MY SERVER'S HOSTNAME??***
Your server needs to have a valid DNS zone with A record pointing to the IP where you want to host it. This is called the hostname. The hostname of this server should be a Fully Qualified Domain Name that will not be used elsewhere on the server. You should never set your hostname to an name that is already used (www, ftp, mail, etc) or to the name of an account on the server (
www.domain.com). This hostname needs to have an A Record and be in DNS to be valid. Your server needs to have a valid DNS zone with A record pointing to the IP where you want to host it. You need to do this in the nameservers with your host. If you set the command 'hostname xxxx.xxbhosting.com' this will only set the hostname while the machine is on.
Assuming a fedora/redhat based system edit your [ /etc/sysconfig/networking ] file and change the hostname variable to that of your host. Also check [ /etc/hosts ] to see if you have your hostname listed there if not; then add a line like this
127.0.0.1 -tab--tab- xxxx xxxx.xxbhosting.com
Make sure to put those tab's in, not literally though.