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Chat informationthank you for contacting softlayer. My name is doug, how can i assist you today?
ali: Hi
ali: Could an iranian get service from you
doug: Hi
doug: Well, yes and no. I am sure that we do business with customers who have partners or business affiliates in iran, however, due to trade embargos between our two countries we are unable to provide services to any prospects that are based in iran.
doug: Does this response and what i am trying to say make sense to you?
Ali: Yes and if there would be any person in us who you may work with him as bussines host .ir domains do you allowso ?
Doug: I think the dns is up to you on your own domains
doug: Its just that we cannot trade our services for your money for trade embargo.
Ali: Yes i know and there is no access even to pay because of sanctions over iran but we can have one of our family to pay the dc instead
ali: But inspite of this theplanet banned of service because we had .ir domains is it true with you
doug: I would read through our legal documentation on this first.
Doug: Our aup, and terms of service (tos)
doug: I do not believe that this would be reason for dismissal directly, however, i would not know about this depending based on activity on the sites and servers.
Doug: Ultimately i think it is only a services for money thing based on our governments and their political whatever that has been going on.
Ali: I know that but a dc like theplanet wont liste any thing and will bann if there is any .ir domians
ali: Liste=listen
doug: I cannot say what their policies are, so i would recommend looking through our legal documentation. I cannot say why they would have take this action.
Ali: How could i see your docs
ali: I want to be sure that i wont be banned
ali: :d
doug:
softlayer� technologies - important legal information
doug: Certainly... I completely understand.
Ali: I search through your aup and tos and all the rest but i couldn't find any thing related to iran or sanctioned countries
doug: It wouldnt be on iran directly, it would be on countries that are involved in embargo
ali: Thank you
ali: I will review it
ali: This is my chat history i had with theplanet :(
ali: Brooke kyle: Hi my name is brooke kyle. You : Service from you wether we are iranian you : ? Brooke kyle: I'm sorry, no we cannot offer service to users in iran.
Doug: Well they are bound to the same embargo that we are.
Doug: So we would not be able to do business directly with you, however, if you have business partners in egypt or another country not under this embargo we should be able to do business with your partner.
Ali: You : Is it possible to get service if we hd a family or friend in us you : So he can get that you : And we use it brooke kyle: No, i'm sorry. Brooke kyle: It's against the law for us to offer you service. Brooke kyle: Thanks for contacting the planet. Have a good day! Good-bye.
Ali: They make restriction to high :((
ali: I wana make sure this restriction is general or they make it so high if it is not general we could get service from you
doug: We cannot do business with customers based in iran, that is all i can say....
Ali: Thank you, you were the best and supported me so good,i preciate that ,i will make my thinking
ali: And seems you do not that as high pressure that other have
ali: Thank you
