mibew یا zopim

Zopim فعلا که از کار افتاده ! اطلاعیه خودشون :
Service Disruption Notice

Service Disruption Notice

UPDATE 31 Oct 2012, 0715AM EST

Our datacenter has been running on reserve power until recently. The team at Internap is working very very hard to restore power but one of its facilities LGA9 recently lost power due to a fuel pump failure. Zopim's service has gone offline ever since.

News from a reliable source tell us that fuel is running out at Internap's datacenter. We would have manually carried diesel 17 stairs up to our facilities like how Squarespace does it (kudos to the team) if we were in New York. But we are not, so we couldn't physically relocate our servers either.

That said, rest assured that Zopim can still run without relying on our servers in Internap's datacenter. We're currently working on a contingency plan which will allow us to restore service to our customers. This involves setting up connection to our existing proxies located worldwide. It's taking some time but once it's done, you will be able to login to a lightweight version of our dashboard to chat. Expect some advanced capabilities will be limited for the time being. We'll post a more thorough update once this lightweight version is up.

We're currently testing the widget and dashboard to make sure everything is in place. Based on current estimates, the lightweight version of the dashboard should be live in a couple of hours.

Thank you for your patience once again. Follow us on facebook or twitter for more updates!
================================================== ======
UPDATE 31 Oct 2012, 0530AM EST

Our datacenter provider, Internap, just lost power in one of their facilities, LGA9, as a result of Hurricane Sandy. Some of you might not be able to access our service. We're working closely with them to find out what's happening on the ground. Once we get a better idea of the situation, we'll post another update. Thank you for your patience and understanding in this time of crisis.
In the meantime, we're working on a contingency plan for all affected customers. Please refresh this page or visit our twitter feed for the latest updates.