Dear Client,
We have already notified you that we will be performing a switch
exchange in data center 14.
In the past, we performed bandwidth updates and asked you to make
changes to your server configuration. If you did not make these
adjustments, then no half-duplex communication will be possible with
your server after the upcoming switch exchange.
We are writing now to remind you to check that you have already made the
necessary adjustments so that you will still be able to reach the
affected server (see below) after the switch exchange is complete.
The switch exchange is scheduled to start on 14 July 2016 at 23:00
(Central European Summer Time) and should be completed by 15 July 2016
05:00 (CEST). The following server(s) will be affected by the
switch exchange:
XXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXX
Adjusting the network configuration
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You can find instructions for how to make the adjustments or to see if
you have already made the adjustments here:
https://wiki.hetzner.de/index.php/Ne...chanpassung/en
Adjusting the network configuration if you use a Latronix IP-KVM
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If you use IP-KVM on your server please pay close attention to the
following note.
The default setting for IP-KVM is usually 100 Mbit Full Duplex. Before
Hetzner Online technicians perform the switch exchange on 14 July 2016,
it is very important that you change it to "auto negotiation".
Otherwise, your server will not be reachable after the exchange is
finished.
To make this adjustment, please log in to your IP-KVM before the switch
exchange and go to the "Interfaces" menu tab. Then go to "LAN Interface
Settings". Change both the "LAN interface speed" and the "LAN interface
duplex mode" settings to "Auto detect".
If you have any questions about making this adjustment, please feel free
to contact us at any time. However, please do not respond to this email.
We will be happy to answer all your questions if you open a support
ticket from your account on Hetzner Robot or call us at
+49 3745 74447-100.
Kind regards,
