عدم ویرایش تمپلت ایمیل

سلام
میخوام متن ایمیل هار رو ترجمه کنم و دستی از ایمیل تمپلت وارد کنم که با ارور زیر مواجه میشم
We're sorry, but you cannot use "{php}" in a ticket submission as this is currently being used in exploit attempts. If you do have a legitimate issue, please press the back button in your browser and then change any instances of "{php}" to "(php)" so that your ticket may be submitted. Keep in mind that in the event that you're trying to exploit our system, that neither {php} nor (php) will function.