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October 25th, 2011, 15:56
Cisco Unified Presence is a standards-based platform that collects information from multiple sources about user availability and communications capabilities to provide rich presence status and facilitate presence-enabled communications with Cisco Unified Communications and other critical business applications.
This scalable and easy-to-manage solution can help you:
Increase productivity: Connect with colleagues on the first try by knowing their availability in advance on either Cisco Unified Personal Communicator and Cisco Unified IP Phone.
Enhance collaboration: Share availability information and instant messages with coworkers within your business or between businesses with Cisco Unified Personal Communicator.
Streamline communications: View telephony status of coworkers from Cisco Unified Personal Communicator, IBM Lotus Sametime, or Microsoft Office Communicator, and simply click to call them through Cisco Unified Communications Manager.
Presence-enabled business applications: Expose presence information and user communications capabilities in corporate web directories, point of sales applications, or customer relationship management systems through Cisco Unified Application Environment and standards-based APIs on Cisco Unified Presence.
Improve first-call resolution and customer satisfaction: Allow subject matter experts anywhere in your enterprise to handle incoming customer calls with presence capabilities delivered with Cisco Unified Expert Advisor, Cisco Unified Presence, and Cisco Unified Personal Communicator.
راپیدشیر
کد:
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هاتفایل
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This scalable and easy-to-manage solution can help you:
Increase productivity: Connect with colleagues on the first try by knowing their availability in advance on either Cisco Unified Personal Communicator and Cisco Unified IP Phone.
Enhance collaboration: Share availability information and instant messages with coworkers within your business or between businesses with Cisco Unified Personal Communicator.
Streamline communications: View telephony status of coworkers from Cisco Unified Personal Communicator, IBM Lotus Sametime, or Microsoft Office Communicator, and simply click to call them through Cisco Unified Communications Manager.
Presence-enabled business applications: Expose presence information and user communications capabilities in corporate web directories, point of sales applications, or customer relationship management systems through Cisco Unified Application Environment and standards-based APIs on Cisco Unified Presence.
Improve first-call resolution and customer satisfaction: Allow subject matter experts anywhere in your enterprise to handle incoming customer calls with presence capabilities delivered with Cisco Unified Expert Advisor, Cisco Unified Presence, and Cisco Unified Personal Communicator.
راپیدشیر
کد:
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