عدم اجرا شدن exim

[shafiei7]

سلام
متوجه شدم که در وضعیت سرور Exim غیر فعال است. سپس رفتم ریست کردم و این پیام رو داد:
Waiting for exim to restart..............finished.
exim has failed, please contact the sysadmin.

چطوری میتونم حل کنم مشکل رو؟ لازم به ذکر است که توی لاگ فایلهای ایمیل دیدم یکی از کاربرا با کرون جاب تعداد انبوه ایمیل ارسال کرده که همه رو از صف انتظار پاک کردم. ولی مشکل همچنان باقیست.

[iranserver.com]

به SSH وارد بشید، و دستور زیر را اجرا کنید:
tail -F /var/log/exim_mainlog
پس از اون از طریق دستور یا Cpanel سرویس Exim رو restart کنید و نوشته‌هایی که در دستور قبل نمایش داده میشه رو اینجا ارسال کنید.

[shafiei7]

دستور اول زدم نزدیک به ربع ساعت طول کشید و این پیام ها رو داد اخرش بستمش:
2010-10-11 09:37:06 IPv6 socket creation failed: Address family not supported by protocol
2010-10-11 09:37:06 Failed to create IPv6 socket for wildcard listening (Address family not supported by protocol): will use IPv4
2010-10-11 09:42:07 IPv6 socket creation failed: Address family not supported by protocol
2010-10-11 09:42:07 Failed to create IPv6 socket for wildcard listening (Address family not supported by protocol): will use IPv4
2010-10-11 09:42:07 IPv6 socket creation failed: Address family not supported by protocol
2010-10-11 09:42:07 Failed to create IPv6 socket for wildcard listening (Address family not supported by protocol): will use IPv4
2010-10-11 09:47:08 IPv6 socket creation failed: Address family not supported by protocol
2010-10-11 09:47:08 Failed to create IPv6 socket for wildcard listening (Address family not supported by protocol): will use IPv4
2010-10-11 09:47:08 IPv6 socket creation failed: Address family not supported by protocol
2010-10-11 09:47:08 Failed to create IPv6 socket for wildcard listening (Address family not supported by protocol): will use IPv4
2010-10-11 09:52:09 IPv6 socket creation failed: Address family not supported by protocol
2010-10-11 09:52:09 Failed to create IPv6 socket for wildcard listening (Address family not supported by protocol): will use IPv4
2010-10-11 09:52:09 IPv6 socket creation failed: Address family not supported by protocol
2010-10-11 09:52:09 Failed to create IPv6 socket for wildcard listening (Address family not supported by protocol): will use IPv4
2010-10-11 09:57:10 IPv6 socket creation failed: Address family not supported by protocol
2010-10-11 09:57:10 Failed to create IPv6 socket for wildcard listening (Address family not supported by protocol): will use IPv4
2010-10-11 09:57:10 IPv6 socket creation failed: Address family not supported by protocol
2010-10-11 09:57:10 Failed to create IPv6 socket for wildcard listening (Address family not supported by protocol): will use IPv4
2010-10-11 10:02:11 IPv6 socket creation failed: Address family not supported by protocol
2010-10-11 10:02:11 Failed to create IPv6 socket for wildcard listening (Address family not supported by protocol): will use IPv4
2010-10-11 10:02:11 IPv6 socket creation failed: Address family not supported by protocol
2010-10-11 10:02:11 Failed to create IPv6 socket for wildcard listening (Address family not supported by protocol): will use IPv4

مجددا که ریست کردم بازم اجرا نشد Exim

[iranserver.com]

ابتدا دستور tail -F /var/log/exim_mainlog را اجرا کنید و سپس در یک ترمینال دیگه Exim رو ریست کنید و نتیجه رو از ترمینال اول کپی و اینجا قرار دهید .

tail -F آپدیت های فایل شما رو نشون میده و پایان ندارد .

[shafiei7]

همین کارو کردم که در حال نشون دادن اپ دیتها بود و از طریق سی پانل هم ریست Exim انجام دادم ولی مشکل نشد.

[iranserver.com]

با این کار قرار نیست مشکل حل شود . این کار فقط جهت دریافت ارورهایی (لاگهایی که در ترمینال اول مشاهده مینمایید) که در حین ریست کردن Exim ایجاد میشوند است .
لطفا مجددا این کار را انجام دهید و لاگهایی که سیستم به شما در ترمینال اول نمایش میدهد را اینجا قرار دهید تا امکان بررسی مشکل وجود داشته باشد .

[shafiei7]

این موارد رو نشون میده داخل اس اس اچ:

2010-10-11 10:22:14 IPv6 socket creation failed: Address family not supported by protocol
2010-10-11 10:22:14 Failed to create IPv6 socket for wildcard listening (Address family not supported by protocol): will use IPv4
2010-10-11 10:27:16 IPv6 socket creation failed: Address family not supported by protocol
2010-10-11 10:27:16 Failed to create IPv6 socket for wildcard listening (Address family not supported by protocol): will use IPv4
2010-10-11 10:27:16 IPv6 socket creation failed: Address family not supported by protocol
2010-10-11 10:27:16 Failed to create IPv6 socket for wildcard listening (Address family not supported by protocol): will use IPv4
2010-10-11 10:32:17 IPv6 socket creation failed: Address family not supported by protocol
2010-10-11 10:32:17 Failed to create IPv6 socket for wildcard listening (Address family not supported by protocol): will use IPv4
2010-10-11 10:32:17 IPv6 socket creation failed: Address family not supported by protocol
2010-10-11 10:32:17 Failed to create IPv6 socket for wildcard listening (Address family not supported by protocol): will use IPv4
2010-10-11 10:36:32 IPv6 socket creation failed: Address family not supported by protocol
2010-10-11 10:36:32 Failed to create IPv6 socket for wildcard listening (Address family not supported by protocol): will use IPv4
2010-10-11 10:36:32 IPv6 socket creation failed: Address family not supported by protocol
2010-10-11 10:36:32 Failed to create IPv6 socket for wildcard listening (Address family not supported by protocol): will use IPv4
2010-10-11 10:37:09 IPv6 socket creation failed: Address family not supported by protocol
2010-10-11 10:37:09 Failed to create IPv6 socket for wildcard listening (Address family not supported by protocol): will use IPv4
2010-10-11 10:37:09 IPv6 socket creation failed: Address family not supported by protocol
2010-10-11 10:37:09 Failed to create IPv6 socket for wildcard listening (Address family not supported by protocol): will use IPv4
2010-10-11 10:37:18 IPv6 socket creation failed: Address family not supported by protocol
2010-10-11 10:37:18 Failed to create IPv6 socket for wildcard listening (Address family not supported by protocol): will use IPv4
2010-10-11 10:37:18 IPv6 socket creation failed: Address family not supported by protocol
2010-10-11 10:37:18 Failed to create IPv6 socket for wildcard listening (Address family not supported by protocol): will use IPv4

[IFACO.Net]

این موارد رو نشون میده داخل اس اس اچ:

2010-10-11 10:22:14 IPv6 socket creation failed: Address family not supported by protocol
2010-10-11 10:22:14 Failed to create IPv6 socket for wildcard listening (Address family not supported by protocol): will use IPv4
2010-10-11 10:27:16 IPv6 socket creation failed: Address family not supported by protocol
2010-10-11 10:27:16 Failed to create IPv6 socket for wildcard listening (Address family not supported by protocol): will use IPv4
2010-10-11 10:27:16 IPv6 socket creation failed: Address family not supported by protocol
2010-10-11 10:27:16 Failed to create IPv6 socket for wildcard listening (Address family not supported by protocol): will use IPv4
2010-10-11 10:32:17 IPv6 socket creation failed: Address family not supported by protocol
2010-10-11 10:32:17 Failed to create IPv6 socket for wildcard listening (Address family not supported by protocol): will use IPv4
2010-10-11 10:32:17 IPv6 socket creation failed: Address family not supported by protocol
2010-10-11 10:32:17 Failed to create IPv6 socket for wildcard listening (Address family not supported by protocol): will use IPv4
2010-10-11 10:36:32 IPv6 socket creation failed: Address family not supported by protocol
2010-10-11 10:36:32 Failed to create IPv6 socket for wildcard listening (Address family not supported by protocol): will use IPv4
2010-10-11 10:36:32 IPv6 socket creation failed: Address family not supported by protocol
2010-10-11 10:36:32 Failed to create IPv6 socket for wildcard listening (Address family not supported by protocol): will use IPv4
2010-10-11 10:37:09 IPv6 socket creation failed: Address family not supported by protocol
2010-10-11 10:37:09 Failed to create IPv6 socket for wildcard listening (Address family not supported by protocol): will use IPv4
2010-10-11 10:37:09 IPv6 socket creation failed: Address family not supported by protocol
2010-10-11 10:37:09 Failed to create IPv6 socket for wildcard listening (Address family not supported by protocol): will use IPv4
2010-10-11 10:37:18 IPv6 socket creation failed: Address family not supported by protocol
2010-10-11 10:37:18 Failed to create IPv6 socket for wildcard listening (Address family not supported by protocol): will use IPv4
2010-10-11 10:37:18 IPv6 socket creation failed: Address family not supported by protocol
2010-10-11 10:37:18 Failed to create IPv6 socket for wildcard listening (Address family not supported by protocol): will use IPv4

به نظر نمی یاد که مشکل از اسپم باشه، احتمالا مشکل از تغییر در تنظیمات Exim هست

[shafiei7]

هیچ تغییری توی تنظیمات Exim انجام نشده دیروز همه چیز درست بود. صبحی دیدم کار نمیکنه و در صف انتظار کلی ایمیل مونده که بوسیله کرون جاب ایجاد شدن

[iranserver.com]

متاسفانه تا کنون چنین خطایی رو نداشتیم ولی بعید میدونم این خطا مربوط به مشکل عدم اجرا شدن Exim باشه. بهتر هست مشخصات رو ارسال کنید (پیغام خصوصی)تا بتونیم بهتر موضوع رو بررسی کنیم.

---------- Post added at 01:42 PM ---------- Previous post was at 01:00 PM ----------

خطا در دسترسی /var/log بود. دسترسی به 755 تغییر داده شد و مشکل رفع شد.

[shafiei7]

بسیار سپاسگذارم از جناب IranServer.com و آقای قنبری عزیز (iNicz.com) که یاری کردند.

[tanhasystem]

من یه مشکلی در سرور م پیدا کردم که ایمیل ارسال نمیکنه تحقیق کردم نوشته بود exim رو ریستارت کن ریست کردم اینها رو نوشت
Shutting down clamd: [ OK ]
Shutting down exim: [FAILED]
Shutting down spamd: [ OK ]
Starting clamd: [ OK ]
Starting exim: [ OK ]


بعد باز دوباره تحقیق کردم که اگه هنگام ریستارت این پیام اومد باید برم داخل var/log

این کد ها رو برام نوشت

2012-01-08 10:26:14 cwd=/ 3 args: /usr/sbin/exim -bd -q60m
2012-01-08 10:26:14 IPv6 socket creation failed: Address family not supported by protocol
2012-01-08 10:26:14 Failed to create IPv6 socket for wildcard listening (Bad file descriptor): will use IPv4
2012-01-08 10:26:14 IPv6 socket creation failed: Address family not supported by protocol
2012-01-08 10:26:14 Failed to create IPv6 socket for wildcard listening (Address family not supported by protocol): will use IPv4


فایروال رو هم راستی غیر فعالش کردم گفتم یه وقت مشکل از اون باشه

سرورم مشخصاتش :رم یک گیگ هارد 100گیگ سی پی یو:1 از دیتاسنتر سوئیس

مشکل اصلیم این هست که ایمیلم ارسال نمی کنه متشکر می شم راهنماییم کنید

[tanhasystem]

جواب :

پس از تحقیق های مکرر اخرش دست یافتم که چطوری مشکلم رو حل کنم
کسائیکه مشکل بالا رو دارند باید طبق دستور العمل زیر اجرا کنند:

ورود به ssh

و زدن کد مربوطه:


chmod 755 /var

و کد:

chmod 755 /var/log


سپس این کد :

/scripts/reinstallmailman

و

/scripts/fixmailman

در اخر هم

service exim restart

مشکل اصلی این بوده که کراش کرده خوب مشکل عمده ما همین هست این عمل بخاطر فرستادن ایمیل های مکرر توسط سیستم نیوک و... اعمال میشه که منجر به کراش شدن و بعد سطوح دسترسی بهم می خوره حالا برا ما که جواب داد انشاءالله برا شما هم جواب بده

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